User/Business - Accounts & Payment FAQ

How can I request a refund?
If you wish to request a refund if the item has been damaged or the delivery was late, please send us a refund request at We...
Wed, 19 Apr, 2017 at 6:05 PM
What payment options do you offer?
We accept MasterCard® and Visa credit and debit cards as well as PayPal payments. We do not accept American Express nor do we accept cash payments. ...
Thu, 15 Sep, 2016 at 3:31 PM
I was charged twice/overcharged, what do I do?
If you feel you have been incorrectly charged, please contact us through or on 1300 13 77 18.
Thu, 15 Sep, 2016 at 3:32 PM
Can I add multiple payment options to my account?
Yes. You may add several payment methods on your account in the 'Payment' section of your dashboard.
Thu, 15 Sep, 2016 at 3:33 PM