Why has my account not been approved yet?

Operations

If you have not been approved, it is probably due to you not completing all the necessary steps in the sign up process.

Registration
Upload Profile Picture / Valid ID / ABN / Bank details upload
Read the Contractor Agreement + the Onboarding Manual and tick the boxes (under My Account / Profile)
Pass this online quiz about the Onboarding Manual (must achieve 90% to move to last step, you are only allowed to take the test twice!)
Book a 2-min onboarding call

If you booked a call and did not receive one, contact us via live chat or give us a call on
1300 13 77 18 and let us know.