You are delivering an alcohol delivery to a recipient that shows you an expired ID, what do you do?
As it is not a valid form of ID and as a result, can not be used for identification purposes according to legislation. They would need to seek some alternate form of ID.
What if the recipient cannot provide an alternate form of ID that is not expired?
If the recipient doesn't have any other form of valid ID, a paid return needs to be logged via the app. Choose "recipient refuses to show ID/no valid ID".