Wrong Item Count

Yes you do.
Please see the rules below.

Car/Motorbike Deliveries
If there is more than 2 items in a delivery and the weight exceeds 30kgs, the driver will be paid an additional $1.37 ex GST (1.51 incl GST) per item.

 Example:

2 hour delivery from Surry Hills to Zetland (1 item) = $13
2 hour delivery from Surry Hills to Zetland (2 items) = $13
2 hour delivery from Surry Hills to Zetland (3 items) = $14.37
2 hour delivery from Surry Hills to Zetland (4 items) = $15.74

Van Deliveries
If there is more than 4 items in a delivery and the weight exceeds 60kgs, the driver will be paid an additional 1.37 ex GST (1.51 incl GST) per item.

 Example:
2 hour delivery from Surry Hills to Zetland (1 item) = $16
2 hour delivery from Surry Hills to Zetland (2 items) = $16
2 hour delivery from Surry Hills to Zetland (3 items) = $16
2 hour delivery from Surry Hills to Zetland (4 items) = $16
2 hour delivery from Surry Hills to Zetland (5 items) = $17.37

Please note - If there are multiple small items in 1 bag, that counts as 1 item.