If you’re set up to manually send orders to Sherpa, orders placed in your store will be added to the Pending Orders list. You can then manually select one or more orders to log with Sherpa.
Sherpa Pending Orders View
- In the Sherpa Dashboard, click on ‘Manage Orders’ under Pending Orders.
- Select one or more orders and click on “Send to Sherpa” in the top right corner.
Shopify Order List View
Alternatively, you can send orders to Sherpa from the Shopify Orders view.
- Go to Shopify “Orders”.
- Select one or more orders from the list, select “More actions” and “Send to Sherpa”.
Shopify Order Details View
You can also do this from the order details view.
For any enquiries relating to this feel free to get in touch with us and one of our friendly Customer Support staff will assist you.