Ready to send thru your orders and need help? Please see these instructions for assistance.
Pending Orders View
If you’re set up to manually send orders to Sherpa (i.e. “Automatically create shipment on order placement” is unchecked), orders placed in your store will be added to the Pending Orders list. You can then manually select one or more orders to log with Sherpa.
- Under the Settings section, click on ‘Manage Orders’.
2. Select one or more orders and click on “Send to Sherpa” in the top right corner.
Shopify Orders View
Alternatively, you can send orders to Sherpa from the Shopify Orders view.
1. Go to Shopify “Orders”.
2. Select one or more orders from the list, select “More actions” and “Send to Sherpa”.
3. You can also do this from the order details view.
For any enquiries relating to this feel free to get in touch with us and one of our friendly Customer Support staff will assist you.