When you install the Sherpa Delivery app into your Shopify store, it will be disabled by default.
If you haven't already, you need to ensure you have added carrier-calculated shipping service to your Shopify account before you enable the app for the first time.
To enable and disable the app:
- Navigate to Apps > Sherpa Delivery
- You can tell if the app is enabled as it will state it on the Settings overview screen
- Select 'Manage Settings'
- Scroll to Delivery Rates section and select 'Enable' (or Disable if you are switching it off)
- Select 'Save Settings'
Once enabled, be sure to test it is working at checkout.
You will also need to add Sherpa shipping rates to your Shopify Shipping & Delivery options.
Note: If test store is selected, the Sherpa plugin will function as intended but no driver will be sent