Basics
- Wearing Face Masks/Coverings
- Driver - Contactless Delivery
- How do I apply to become a Sherpa?
- What do I need to get started as a Sherpa Driver?
- Delivery Types & Timeframes
- Everest Driver Loyalty Program
Driver Profile
- Driver Profile Photos
- Troubleshooting your WorkPro login
- How To Provide Proof of Address
- Why has my account not been approved yet?
- Background checks and insurance FAQs
- What type of profile picture do I need?
Accounts & Payment
- Updating GST on Payment Summaries
- How much money can I make as a Sherpa Driver?
- When do I get paid for my deliveries?
- Wrong Item Count
- Sherpa and GST: would you benefit from registering for GST?
- Does Sherpa pay for fuel, parking, fines, tolls or ferries?
Handling Deliveries
- Responsible Service of Alcohol (RSA): what to do if the recipient becomes aggressive
- Can other people help with my deliveries?
- Responsible Service of Alcohol
- How to Check ID
- How do deliveries work?
- Delivery of heavy items
Delivery Support
- What do I do when I get involved in an accident?
- Driver Fatigue Management
- Can I choose the deliveries I want to do?
- How do Bulk Runs work?
- Driver Safety: Mobile Phone Use
- Driver Incident Report