Basics
- Driver - Contactless Delivery
- How do I apply to become a Sherpa?
- What do I need to get started as a Sherpa Driver?
- Delivery Types & Timeframes
- What is a Gold Class Sherpa?
- What type of vehicle can I use?
Driver Profile
- WorkPro doesn't work
- How To Provide Proof of Address
- Why has my account not been approved yet?
- Background checks and insurance FAQs
- What type of profile picture do I need?
- Dress Code and Behaviour Expectations
Accounts & Payment
- How much money can I make as a Sherpa Driver?
- When do I get paid for my deliveries?
- Do I get paid extra if there is more than 1 item in a delivery?
- Sherpa and GST: would you benefit from registering for GST?
- Does Sherpa pay for fuel, parking, fines, tolls or ferries?
- Why do I need an ABN and how can I get one?
Handling Deliveries
- How to Check ID
- How do deliveries work?
- Delivery of heavy items
- Deliveries requiring a Trolley
- Providing Proof of Delivery
- What should I do if the recipient isn't there?
Delivery Support
- Driver Fatigue Management
- Can I choose the deliveries I want to do?
- How do Bulk Runs work?
- Driver Safety: Mobile Phone Use
- Driver Incident Report
- Can I bring my child(ren) with me when doing deliveries?