Basics
- Driver - Contactless Delivery
- How do I apply to become a Sherpa?
- What do I need to get started as a Sherpa Driver?
- Delivery Types & Timeframes
- What is a Gold Class Sherpa?
- What type of vehicle can I use?
Driver Profile
- WorkPro doesn't work
- How To Provide Proof of Address
- Which documents can I upload as proof of address?
- Why has my account not been approved yet?
- How long does it take to get approved?
- Background checks and insurance FAQs
Accounts & Payment
- How much money can I make as a Sherpa Driver?
- When do I get paid for my deliveries?
- Do I get paid extra if there is more than 1 item in a delivery?
- Sherpa and GST: would you benefit from registering for GST?
- Does Sherpa pay for fuel, parking, fines, tolls or ferries?
- Why do I need an ABN and how can I get one?
Handling Deliveries
- How to Check ID
- How should I handle alcohol deliveries?
- How do deliveries work?
- Delivery of heavy items
- Deliveries requiring a Trolley
- Providing Proof of Delivery
Delivery Support
- Driver Fatigue Management
- Can I choose the deliveries I want to do?
- How do Bulk Runs work?
- Driver Safety: Mobile Phone Use
- Driver Incident Report
- Can I bring my child(ren) with me when doing deliveries?