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Sherpa Drivers

Basics

  • Wearing Face Masks/Coverings
  • Driver - Contactless Delivery
  • How do I apply to become a Sherpa?
  • What do I need to get started as a Sherpa Driver?
  • Delivery Types & Timeframes
  • Everest Driver Loyalty Program
See all 11 articles

Driver Profile

  • Driver Profile Photos
  • Troubleshooting your WorkPro login
  • How To Provide Proof of Address
  • Why has my account not been approved yet?
  • Background checks and insurance FAQs
  • What type of profile picture do I need?
See all 12 articles

Accounts & Payment

  • Updating GST on Payment Summaries
  • How much money can I make as a Sherpa Driver?
  • When do I get paid for my deliveries?
  • Wrong Item Count
  • Sherpa and GST: would you benefit from registering for GST?
  • Does Sherpa pay for fuel, parking, fines, tolls or ferries?
See all 10 articles

Handling Deliveries

  • I am no longer available to do a future job I've accepted
  • Future Job Reminders
  • Where do I find the jobs I’ve accepted for later today and tomorrow?
  • What is a Future Job?
  • How do I view and accept future jobs?
  • Responsible Service of Alcohol (RSA): what to do if the recipient becomes aggressive
See all 27 articles

Delivery Support

  • What do I do when I get involved in an accident?
  • Driver Fatigue Management
  • Can I choose the deliveries I want to do?
  • How do Bulk Runs work?
  • Driver Safety: Mobile Phone Use
  • Driver Incident Report
See all 18 articles
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Sherpa is a technology platform connecting
independent courier professionals with businesses.
7 Days a Week
Deliveries Guaranteed: 7am - 9pm
Customer Service Hours: 7am - 10pm
Phone us at 1300 13 77 18
or email us at info@sherpa.net.au
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