Delivery Support
- How do I contact my Sherpa Driver?
- How Can the Recipient Track Their Order?
- Create a Delivery
- Incorrect or insufficient address details (pick-up or drop-off) provided for a delivery
- Return Delivery Process
- Deliveries in the CBD
- Wait Times Fees
- Raising a complaint against a driver partner
- Can I change my order once it has been logged?
- Sherpa Refund Policy
- What if my delivery is outside of your service area?
- My item has been damaged or stolen
- Does my product have shipment coverage?
- What happens to the item if the recipient isn't available?
- What happens if my delivery runs late?